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| No. Panggil |
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| Judul |
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PENGGUNAAN METODE SERVQUAL DAN IMPORTANCE-PERFORMANCE ANALYSIS UNTUK MENINGKATKAN KUALITAS PELAYANAN DI PT. NOMURA EXPORINDO |
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| Nim |
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41614110005 |
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| Nama |
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HARIS MUDA PRATAMA |
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| Pembimbing |
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Muhammad Kholil |
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| Jurusan |
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TEKNIK INDUSTRI |
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| Jenis |
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Tugas Akhir |
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| Penerbit |
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Universitas Mercu Buana Press |
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| Tahun |
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2017 |
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| Subyek |
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SERVQUAL, IMPORTANCE-PERFORMANCE ANALYSIS(IPA), QUALITY, CUSTOMER SERVICE. |
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| Download |
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| Cover |
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| Abstrak |
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Download [ 104884 bytes ] |
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| Pustaka |
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Download [ 634235 bytes ] |
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