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| No. Panggil |
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| Judul |
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PENILAIAN KUALITAS PELAYANAN ATAS PERSEPSI NASABAH DENGAN METODE SERVICE QUALITY (SERVQUAL) DI BRI SANTA JAKARTA SELATAN |
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| Nim |
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41615110081 |
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| Nama |
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YUDI SETIAWAN |
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| Pembimbing |
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Popy Yuliarty |
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| Jurusan |
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TEKNIK INDUSTRI |
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| Jenis |
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Skripsi |
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| Penerbit |
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Universitas Mercu Buana Press |
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| Tahun |
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2017 |
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| Subyek |
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Kualitas Layanan, Kepuasan Pelanggan, Service Quality (Servqual), Gap Analisis, Diagram Kartesius |
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| Download |
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| Cover |
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Download [ 944286 bytes ] |
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| Abstrak |
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Download [ 164387 bytes ] |
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| Pustaka |
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Download [ 749528 bytes ] |
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