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| No. Panggil |
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| Judul |
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UPAYA PENINGKATAN KUALITAS PELAYANAN DI PT. KOTA MINYAK INTERNUSA DENGAN PENDEKATAN SERVQUAL-IMPORTANCE PERFORMANCE ANALYSIS DAN CUSTOMER SATISFACTION INDEX |
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| Nim |
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41610120059 |
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| Nama |
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APRIANUS KUSGIANTO |
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| Pembimbing |
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Hayu Kartika |
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| Jurusan |
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TEKNIK INDUSTRI |
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| Jenis |
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Skripsi |
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| Penerbit |
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Universitas Mercu Buana Press |
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| Tahun |
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2017 |
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| Subyek |
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Gap (Kesenjangan), Dimensi Pelayanan, ServQual- Importance Performance Analysis Dan Customer Satisfa |
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| Download |
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| Cover |
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Download [ 555120 bytes ] |
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| Abstrak |
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Download [ 106416 bytes ] |
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| Pustaka |
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Download [ 308674 bytes ] |
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