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| No. Panggil |
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| Judul |
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ANALISA DAN IMPROVEMENT KEPUASAN NASABAH TERHADAP
LAYANAN COSTUMER SERVICE PT BANK XYZ MENGGUNAKAN
PENDEKATAN METODE SERVQUAL (STUDI KASUS PADA KANTOR
CABANG XYZ) |
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| Nim |
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41614120086 |
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| Nama |
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INDAH AGUSTINA |
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| Pembimbing |
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Sonny Koeswara |
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| Jurusan |
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TEKNIK INDUSTRI |
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| Jenis |
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Skripsi |
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| Penerbit |
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Universitas Mercu Buana Press |
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| Tahun |
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2016 |
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| Subyek |
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Service, Expectation, Performance |
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| Download |
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| Cover |
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Download [ 323691 bytes ] |
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| Abstrak |
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Download [ 25069 bytes ] |
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| Pustaka |
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Download [ 560117 bytes ] |
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