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| No. Panggil |
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| Judul |
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REKOMENDASI PENINGKATAN KUALITAS PELAYANAN DALAM PEMENUHAN KEPUASAN PENUMPANG KERETA API COMMUTER JABODETABEK (KRL) |
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| Nim |
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43112110043 |
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| Nama |
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ADHA RAHMAWATI |
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| Pembimbing |
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Hesti Maheswari |
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| Jurusan |
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MANAJEMEN |
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| Jenis |
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Skripsi |
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| Penerbit |
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Universitas Mercu Buana Press |
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| Tahun |
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2016 |
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| Subyek |
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quality function deployment, importance performance analysis, customer satisfaction, service quality |
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| Download |
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| Cover |
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Download [ 485867 bytes ] |
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| Abstrak |
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Download [ 105787 bytes ] |
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| Pustaka |
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Download [ 1755062 bytes ] |
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