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| No. Panggil |
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| Judul |
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ANALISA KEPUASAN LOYALITAS NASABAH PROGRAM 1Bill DI BANK C DEBGAN METODE SERVICE QUALITY (SERVQUAL) |
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| Nim |
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41612120010 |
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| Nama |
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ELFIANSEPTA YOLLA MIRANDA |
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| Pembimbing |
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Herry Agunung Prabowo |
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| Jurusan |
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TEKNIK INDUSTRI |
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| Jenis |
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Skripsi |
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| Penerbit |
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Universitas Mercu Buana Press |
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| Tahun |
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2014 |
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| Subyek |
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Service Quality, Diagram Kartesius, Analisa Gap, Importance Performance Analysis, Analisa Kaizen |
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| Download |
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| Cover |
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Download [ 453736 bytes ] |
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| Abstrak |
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Download [ 175256 bytes ] |
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| Pustaka |
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Download [ 98088 bytes ] |
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