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| No. Panggil |
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ST/16/13/110 |
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| Judul |
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Analisis Pengukuran Tingkat Kepuasan Pelanggan Training center PT XYZ |
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| Nim |
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41610110065 |
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| Nama |
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CASIM |
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| Pembimbing |
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MUHAMMAD KHOLIL |
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| Jurusan |
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TEKNIK INDUSTRI |
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| Jenis |
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Skripsi |
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| Penerbit |
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Universitas Mercu Buana Press |
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| Tahun |
: |
2013 |
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| Subyek |
: |
Kepuasaan Pelanggan, Kualitas Pelayanan, Reliability, Responsiveness, Assurance, Empathy, Tangibles |
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| Download |
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| Cover |
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Download [ 412548 bytes ] |
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| Abstrak |
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Download [ 175589 bytes ] |
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| Pustaka |
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Download [ 1371197 bytes ] |
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