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| No. Panggil |
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ST/13/13/075 |
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| Judul |
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ANALISA TINGKAT KEPUASAN PELANGGAN TERHADAP JASA ASURANSI KLAIM KENDARAAN (MOBIL) PT. ASM |
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| Nim |
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41608120070 |
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| Nama |
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Widya Finanti Siregar |
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| Pembimbing |
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Muhammad Kholil |
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| Jurusan |
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TEKNIK INDUSTRI |
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| Jenis |
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Skripsi |
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| Penerbit |
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Universitas Mercu Buana Press |
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| Tahun |
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2013 |
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| Subyek |
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Dimensi Servqual, Kualitas Pelayanan, Gap Skor, Diagram Cartesius |
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| Download |
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| Cover |
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Download [ 1109391 bytes ] |
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| Abstrak |
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Download [ 143814 bytes ] |
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| Pustaka |
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Download [ 120996 bytes ] |
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