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SELAMAT DATANG DI PERPUSTAKAAN ONLINE

E-JOURNAL

DEVELOPMENT OF CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM TO IMPROVE SERVICE QUALITY IN PT MANULIFE LIFE INSURANCE INDONESIA



  ID Publisher : 0000008020
  Nama Jurnal : CommIT (Communication and Information Technology)
  Pengarang : Chriswanto
  Subjek : CRMS, Service quality, system dynamics
  Edisi : 8 / 2 / Oktober 2014


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