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E-JOURNAL

analisis pengaruh e-service quality terhadap customer satisfaction yang berdampak pada customer loyality pt bayu buana travel tbk



  ID Publisher : 0000007501
  Nama Jurnal : Journal The Winners ( Economic, Bussines, Management, And Information System )
  Pengarang : hansel jonathan
  Subjek : e-service quality,customer satisfaction,customer loyality,structural equation model,inportan performance analyisis
  Edisi : 14 / 2 / September 2013


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