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INTEGRATION OF SERVICE QUALITY AND IMPORTANCE PERFORMANCE ANALYSIS METHOD IN IMPROVING SERVICE QUALITY AT SMK PLUS LABORATORIUM INDONESIA, KARAWANG



  ID Publisher : 0000006197
  Nama Jurnal : International Journal Of Engineering & Applied Sciences (EAAS)
  Pengarang : Dene Herwanto, Zulfa Fitri Ikatrinasari, Euis Nina Saparina Yuliani
  Subjek : service, educational service, service quality, importance performance analysis
  Edisi : 3 / 2 / Maret 2013


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