An analisis on customers level of experience to ward sati sf action, image and la ya lty in people based service industry, in particular salon industry in jakarta
ID Publisher
: 0000005783
Nama Jurnal
: Journal of Business Strategy and Execution
Pengarang
: Lydia M. Iswara & Stephanie Astri Suryani
Subjek
: satisfaction, image, loyalty, role of experience level, correlation, multiple regressions, Irwan Team, Johnny Andrean, Toni&Guy, Jakarta and surroundings.