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E-JOURNAL

Classifying Customer Attributes with Importance Performance Analysis and Fuzzy Kano



  ID Publisher : 0000047568
  Nama Jurnal : CommIT (Communication and Information Technology)
  Pengarang : Elia Oey, Nyimas Revita Permaisuri Putri, Benyamin Suwito Rahardjo
  Subjek : Customer Attributes, Importance Per-formance Analysis (IPA), Fuzzy Kano
  Edisi : 17 / 2 / October 2023


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