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Factors Affecting Customer Loyalty: An Empirical Evidence from the Toll Road Industry in Indonesia



  ID Publisher : 0000047560
  Nama Jurnal : Jurnal Binus Business Review (Management, Accounting, and Hospitality Management)
  Pengarang : Denny Chandra Irawan, Yeshika Alversia
  Subjek : customer loyalty, toll road industry, perceived price justice, perceived satisfaction, service quality, revisit intention
  Edisi : 15 / 1 / March 2024


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