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E-JOURNAL

ASSESSING THE EFFECT OF ONLINE LEARNING SERVICE QUALITY ON CUSTOMER RETENTION THROUGH CUSTOMER SATISFACTION AS MEDIATION VARIABLE IN THE CULINARY STUDY PROGRAM BACHELOR DEGREE DURING THE COVID-19 PANDEMIC



  ID Publisher : 0000047109
  Nama Jurnal : JAM (Jurnal Aplikasi Manajemen)
  Pengarang : Fabiola Leoparjo, Eric Harianto, Riduan Mas?ud, Gunawan Bata Ilyas, Yulia Nur Hasanah
  Subjek : Customer Retention, Customer Satisfaction, Culinary Entrepre-neurs, Online Learning Service Quality
  Edisi : 21 / 2 / Juni 2023


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