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E-JOURNAL

Is Service with a Smile Enough to Satisfy Customers?Sincere and Insincere Smiles via Video and Vignette



  ID Publisher : 0000046768
  Nama Jurnal : Gadjah Mada International Journal of Business
  Pengarang : Resekiani Bakara, Fitriani Ayua, Lukman
  Subjek : customer satisfaction, experimental, video, vignette, smile
  Edisi : 25 / 2 / mei - Agustus 2023


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