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E-JOURNAL

THE ROLE OF HOSPITAL SERVICE QUALITY IN THE NATIONAL HEALTH INSURANCE JAMINAN KESEHATAN NASIONAL (JKN) ERA AND THE COVID-19 PANDEMIC



  ID Publisher : 0000046487
  Nama Jurnal : JAM (Jurnal Aplikasi Manajemen)
  Pengarang : Aqlya Zuhra Ilma, Catur Sugiarto
  Subjek : Service Quality; Customer Experience; Customer Perceived Value; Trust; Satisfaction; Loyalty; National Health Insurance (JKN) Era; Pandemic Covid-19
  Edisi : 21 / 1 / Maret 2023


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