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E-JOURNAL

The Kano Model: How the Pandemic Influences Customer Satisfaction with Digital Wallet Services in Indonesia



  ID Publisher : 0000044303
  Nama Jurnal : Journal of Indonesian Economy and Business
  Pengarang : Vanesa Hana Budiarani, Rahmat Maulidan, Diki Putra Setianto, Ipuk Widayanti
  Subjek : digital wallet, COVID-19, Kano Model, customer satisfaction
  Edisi : 36 / 1 / Januari 2021


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