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E-JOURNAL

BUILDING CONSUMER SATISFACTION TO IMPROVE CONSUMER TRUST THROUGH SERVICE QUALITY AND CONSUMER EXPERIENCE IN JNE PEKANBARU



  ID Publisher : 0000044030
  Nama Jurnal : JAM (Jurnal Aplikasi Manajemen)
  Pengarang : Achmad Tavip Junaedi, Evelyn Wijaya, Megawati Manullang
  Subjek : Service Quality; Consumer Experience; Satisfaction; Trust
  Edisi : 18 / 3 / September 2020


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