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When Satisfaction Is Not Enough to Build a Word of Mouth and Repurchase Intention



  ID Publisher : 0000043995
  Nama Jurnal : Asia-Pacific Management and Business Application
  Pengarang : I Gusti Agung Eka Teja Kusuma, Ni Nengah Wida Yasmari, Anak Agung Putu Agung, Nengah Landra
  Subjek : service quality; consumer satisfaction; word of mouth; repurchase intention; service availability; accessibility; Bali
  Edisi : 10 / 1 / Agustus 2021


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