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E-JOURNAL

EFFECT OF THE SERVICE QUALITY ON TUTORING CUSTOMER?S WORD OF MOUTH AND SATISFACTION IN MALANG CITY



  ID Publisher : 0000043183
  Nama Jurnal : JAM (Jurnal Aplikasi Manajemen)
  Pengarang : Teresia Purnomo Salim, Mintarti Rahayu, Sudjatno Sudjatno
  Subjek : service quality; customer satisfaction; word of mouth customers
  Edisi : 17 / 3 / September 2019


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