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Employee Rhetorical Sensitivity as a Mediator in the Relationship Between Customer Orientation and Customer Retention



  ID Publisher : 0000043069
  Nama Jurnal : The South East Asian Journal of Management
  Pengarang : Suraya Akmar Mokhtaruddin
  Subjek : Employee rhetorical sensitivity, customer orientation, customer retention, travel agency
  Edisi : 13 / 2 / Oktober 2019


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