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The Impact of After-sales Service Quality on Customer Satisfaction and Customer Loyalty of Middle-upper Class Landed Housings



  ID Publisher : 0000040246
  Nama Jurnal : Jurnal Teknik Industri ( Jurnal Keilmuan dan Aplikasi Teknik Industri )
  Pengarang : Didik Wahjudi, Timoticin Kwanda, Rianthi Sulis
  Subjek : After-sales service quality; customer satisfaction; customer loyalty; middle-upper class landed housing.
  Edisi : 20 / 1 / Juni 2018


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