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Theoretical Testing on Service Quality and Product Innovation of Small-Micro Credit Banks (A Case Study)



  ID Publisher : 0000003910
  Nama Jurnal : Journal of Economics, Business, and Accountancy - Ventura
  Pengarang : Mohamad Dimyati
  Subjek : theorical model, service quality, product innovatation, customer satisfaction, customer trust, customer loyalty
  Edisi : 14 / 3 / Desember 2011


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