THE EFFECTIVENESS OF QUALITY MANAGEMENT SYSTEM AGAINST QUALITY PERCEPTION AND LOYALTY PERCEPTION COLLEGE
(EMPIRICAL STUDIES STUDENT OF
OPEN UNIVERSITY)
ID Publisher
: 0000038465
Nama Jurnal
: Proceeding Forum Manajemen Indonesia ke-8 2016 : Managing Local Resources to Compete in the Global Market 10-12 November 2016, Palu-Sulawesi Tengah
Pengarang
: Deni Surapto
Subjek
: quality management system , customer base brand equity ( cbbe ), the quality and loyalty