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Laggards as Innovators? Old Users as Designers of New Services & Service Systems



  ID Publisher : 0000003843
  Nama Jurnal : International Journal of Design
  Pengarang : Anna Essen and Britt Östlund
  Subjek : Adopters, Laggards, Old Users, Research Circles, Service Design, Elderly Care.
  Edisi : 5 / 3 / Desember 2011


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