ANALYSIS MODEL OF CUSTOMER INTIMACY AND CUSTOMER DELIGHT TO CUSTOMER LOYALTY AND ITS IMPACT ON THE BRAND IMAGE OF THE MUSLIM FASHION PRODUCTS AS A STRATEGIC FLAGSHIP PRODUCT IN THE BANDUNG CITY
ID Publisher
: 0000037923
Nama Jurnal
: Prosiding Seminar Nasional dan Call For Paper Forum Manajemen Indonesia (FMI) ke-4 : Indonesia Family Business Sustainability, Hotel Inna Garuda, Yogyakarta 13-14 November 2012
Pengarang
: Ratih Hurriyati
Subjek
: Customer Intimacy, Customer delight, Customer Loyalty and Brand Image