PENGARUH TANGIBEL, RELIABILITY RESPONSIVENES, ASSURANCE, DAN EMPHATY TERHADAP KEPUASAN PEMAKAI SMS BANKING DI YOGYAKARTA
ID Publisher
: 0000037918
Nama Jurnal
: Prosiding Seminar Nasional dan Call For Paper Forum Manajemen Indonesia (FMI) ke-4 : Indonesia Family Business Sustainability, Hotel Inna Garuda, Yogyakarta 13-14 November 2012
Pengarang
: Jajuk Herawati, Prayekti
Subjek
: Tangible, Reliability, Responsiveness, Assurance, Emphaty dan pemakai SMS Banking