THE EFFECT OF CLIENTS SATISFACTION ON AFFECTIVE, NORMATIVE, CONTINUANCE COMMITMENT INCLUDE THE DEBTORS LOYALTY OF PT. BANK KALBAR IN WEST KALIMANTAN
ID Publisher
: 0000037913
Nama Jurnal
: Prosiding Seminar Nasional dan Call For Paper Forum Manajemen Indonesia (FMI) ke-4 : Indonesia Family Business Sustainability, Hotel Inna Garuda, Yogyakarta 13-14 November 2012
Pengarang
: Nur Afifah
Subjek
: Debtors satisfaction, affective, normative and continuance commitment, debtors loyalty