Analisis Kepuasan Masyarakat Terhadap Pelayanan Kantor Camat
Bukitraya Pekanbaru Dengan Pendekatan Importance Performance
Analysis (IPA) dan Potential Gain in Customer Value (PGCV)
ID Publisher
: 0000036856
Nama Jurnal
: Prosiding Seminar Nasional Teknik Industri UGM 2016 : Frontier in Industrial Engineering 2016
Pengarang
: Dewi Diniaty
Subjek
: Kepuasan Masyarakat, Pelayanan, Importance Performance Analysis, Potential Gain In Customer Value,