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Service Recovery and Its Effect on Students Satisfaction, Trust, and WOM Communication



  ID Publisher : 0000034936
  Nama Jurnal : International Research Journal of Business Studies
  Pengarang : Soni Harsono
  Subjek : Service recovery, Satisfaction, Trust and Word of mouth (WOM)
  Edisi : 11 / 2 / Agustus - November 2018


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