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Α SESSION - COMMON ASSESSMENT FRAMEWORK IN EUROPE, 2008 : CAF - the first step towards an institutional total quality management approach at Camara Municipal do Porto, the second largest Municipality in Portugal



  ID Publisher : 0000031804
  Nama Jurnal : Conference Proccedings : International Conference on Implementation of The Common Assessment Framework on Local Authority, March 28-29, 2008 Divani Apollon Palace and Spa Voula - athens - Greece
  Pengarang : ANDRE FILIPE FERRIERA DA CUNHA ALEXIO
  Subjek : Organizational Culture; Total Quality Management; Continuous Improvement; Competences; Involvement; Customer; Benefits/Results
  Edisi : 0 / 0 / 2008


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