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THE EFFECT OF CUSTOMER SATISFACTION ON BEHAVIORAL INTENTIONS ( A STUDY ON CONSUMER BEHAVIOR OF CAR INSURANCE CONSUMERS IN MELBOURNE, AUSTRALIA )



  ID Publisher : 0000003137
  Nama Jurnal : Jurnal Manajemen Bisnis
  Pengarang : Wahyuningsih Tadulako dan Djayani Nurdin Tadulako
  Subjek : customer satisfaction, behavioral intent
  Edisi : 03 / 01 / April 2010


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