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a study of the effects of factors in the physical environment of hotels on customers perceptions of service quality and loyalty



  ID Publisher : 0000029442
  Nama Jurnal : Proceeding of Regional Conference on Tourism Research The State of The Art and Sustainability Universiti Sains Malaysia Penang 13-14 December 2010
  Pengarang : omar e.alsaqre
  Subjek : service quality physical environment
  Edisi : 0 / 0 / 2010


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