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The Influence of Facility and Service Quality towards Customer Satisfaction and Its Impact on Customer Loyalty in Borobudur Hotel in Jakarta



  ID Publisher : 0000024434
  Nama Jurnal : Jurnal Binus Business Review (Management, Accounting, and Hospitality Management)
  Pengarang : Rianto Nurcahyo, Annisa Fitriyani, Irma Nur Hudda
  Subjek : facility, service quality, customer satisfaction, customer loyalty
  Edisi : 8 / 1 / Mei 2017


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