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The Influence of Product Quality, Service Quality and Trust on Customer Satisfaction and Its Impact on Customer Loyalty (Case Study PT ABC Tbk)



  ID Publisher : 0000023583
  Nama Jurnal : International Journal of Scientific & Engineering Research
  Pengarang : Erry Rimawan, Ali Mustofa, Angga Dwi Mulyanto
  Subjek : product quality, service quality, trust, customer satisfaction, customer loyalty, partial least square, smartpls
  Edisi : 8 / 7 / Juli 2017


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