Influence of customer trust toward customer loyalty of internet banking services: case of bni in jakarta, indonesia
ID Publisher
: 0000023093
Nama Jurnal
: Conference Proceedings The 3rd International Conference on Technology and Operations Management (ICTOM) : Sustaining Competitiveness through Green Technology Management East Hall Auditorium - ITB Bandung - Indonesia, July 4 - 6, 2012
Pengarang
: Yudi Pramudiana, Vever Verdy Verdian
Subjek
: customer trust, customer loyalty, internet banking service, indonesias banking industry