Measuring services quality using servqual model: an overview on customers satisfaction of online shopping in malaysia
ID Publisher
: 0000023081
Nama Jurnal
: Conference Proceedings The 3rd International Conference on Technology and Operations Management (ICTOM) : Sustaining Competitiveness through Green Technology Management East Hall Auditorium - ITB Bandung - Indonesia, July 4 - 6, 2012
Pengarang
: Ahmad Shabudin Ariffin, Shahimi Mohtar, Amlus Ibrahim, M. Harith Amlus
Subjek
: lca, environmentally friendly distribution, paprika, cold chain, pv system