Identification of management improvement of tourism public services on transportation infrastructure sector in bandung city based on tourists demand
ID Publisher
: 0000023044
Nama Jurnal
: Conference Proceedings The 3rd International Conference on Technology and Operations Management (ICTOM) : Sustaining Competitiveness through Green Technology Management East Hall Auditorium - ITB Bandung - Indonesia, July 4 - 6, 2012
Pengarang
: Umi Zuraida, R. Hari Harmoko
Subjek
: management improvement, tourism public services on transportation infrastructure sector, tourists demand, servqual instrument, importance-performance analysis