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E-JOURNAL

RELATIONSHIP BETWEEN SERVICE QUALITY AND BEHAVIORAL INTENTIONS: THE MEDIATING EFFECT OF CUSTOMER SATISFACTION



  ID Publisher : 0000022984
  Nama Jurnal : Etikonomi (Jurnal Ekonomi UIN Syarif Hidayatullah Jakarta)
  Pengarang : Azman Ismail, Ilyani Ranian Rose, Rabaah Tudin, Norazryana Mat Dawi
  Subjek : service quality, customers satisfaction, behavioral intentions
  Edisi : 16 / 2 / Oktober 2017


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