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E-JOURNAL

Inhibiting Factors of Service Level Agreement (SLA) Adoption in Government to Citizen (G2C) Services: A Case of Indonesia



  ID Publisher : 0000018847
  Nama Jurnal : ICACSIS 2016 : Proceedings International Conference on Advanced Computer Science and Information System, October 15 - 16th 2016, Malang, Indonesia
  Pengarang : M.Y.G.G. Reta, A. N. Hidayanto, P.I. Sandhyaduhita, B.A.A. Nazief
  Subjek : Service Level Agreement; services; SLA; e-government; G2C; inhibiting factors; DEMATEL, adoption
  Edisi : 0 / 0 / 2016


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