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THE EFFECT OF RELATIONSHIP MARKETING TOWARDS CUSTOMERS LOYALTY MEDIATED BY RELATIONSHIP QUALITY (CASE STUDY IN PRIORITY BANK IN NIAGA)



  ID Publisher : 0000016173
  Nama Jurnal : DeReMa (Development Research of Management) Jurnal Manajemen
  Pengarang : Endang Ruswanti, Widiyanti Permata Lestari
  Subjek : customer satisfaction; customer loyalty; competence; communication; conflict handling; relational quality; Niaga Bank
  Edisi : 11 / 2 / September 2016


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