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E-JOURNAL

INTEGRATED MODEL OF CUSTOMERS SATISFACTION AND LOYALITY: A BUSINESS ANALYSIS OF BANKING SERVICE



  ID Publisher : 0000014282
  Nama Jurnal : Mimbar (Jurnal Sosial dan Pembangunan)
  Pengarang : Rachmad Hidayat, Sabarudin Akhmad
  Subjek : Service quality, the bank?s image, customer value, product quality, customer satisfaction and customer loyalty
  Edisi : 32 / 1 / Juni 2016


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