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The Extended Integrated Model of Kansei Engineering, Kano, and TRIZ Incorporating Cultural Differences into Services



  ID Publisher : 0000012529
  Nama Jurnal : International Journal of Technology
  Pengarang : Markus Hartono
  Subjek : Cultural differences; Customer service; Kano; Kansei Engineering; TRIZ
  Edisi : 7 / 1 / Januari 2016


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