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E-JOURNAL

CUSTOMERS? PERCEPTIONS OF SERVICE QUALITY DIMENSIONS IN THE INDONESIAN BANKING INDUSTRY: AN EMPIRICAL STUDY



  ID Publisher : 0000012337
  Nama Jurnal : Journal of Indonesian Economy and Business
  Pengarang : Ananda Sabil Hussein, Raditha Hapsari
  Subjek : service quality, image, loyalty, bank
  Edisi : 30 / 1 / Januari 2015


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