PEMODELAN ONLINE COMMUNITY RELATIONSHIP MANAGEMENT DALAM PEMBENTUKAN VALUE CO-CREATION DI INDONESIA DI INDUSTRI BROADBAND TELEKOMUNIKASI SELULAR INDONESIA
ID Publisher
: 0000012109
Nama Jurnal
: Jurnal Manajemen Teknologi
Pengarang
: Al. Agus Kristiadi, Hartoyo, Eva Z. Yusuf, Dadang Sukandar
Subjek
: Sikap pelanggan, Keterlibatan pelanggan, Online community relationship management, Service dominant logic, Value co-coreaion